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Not Pete Atkin >> Off-topic >> Hillside Shop
(Message started by: Gerry Smith on Today at 10:58)

Title: Hillside Shop
Post by Gerry Smith on Today at 10:58
Just a thought for the model of efficiency that is the ordering and dispatch department at the Hillside Shop; it would be great if on the online order form there was a facility for delivery to an address other than the billing address.  I've just ordered a copy of Winter Spring as a gift, but looks like I'll have to deliver it in person!


Title: Re: Hillside Shop
Post by Pete Atkin on Today at 14:53
Well, I just got in from the Isle of Man, saw your message, and rushed down to the Hillside Dispatch Bunker to see if your order might not yet have been launched out into the state-of-the-art Hillside-Royal Mail transferral mechanism;  but I fear it had.   What you quite reasonably request is probably not a sufficiently recurring need (but with Christmas coming up, who knows?) for what would be a bit of a major tweak, but if at the same time as you place an order through the online shop you also send an e-mail to hillsidemusic@blueyonder.co.uk giving your dispatch instructions, it will be immediately flagged on one of the Dispatch Dept's bank of screens and acted upon with the same customer care as expended on every order.

Title: Re: Hillside Shop
Post by Gerry Smith on Today at 15:39
Sure beats HMV or whoever! Thanks.  "Thousands use our service...they know no better"  ;-)

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